PLEASE READ BEFORE ATTENDING
Covid Measures - Updated 19th July
We want to give you the best experience possible, we are still taking a number of necessary precautions
to ensure that we keep you, our staff and our families safe.
First and foremost, please contact us to cancel your appointment should you or your guests experience
any symptoms related to COVID-19 in the weeks lead up to your appointment, if you have been recently knowingly been exposed to someone with the virus in the last 10 days, have tested positive or if you have been contacted by track and trace. We cannot take the risk of spreading the infection and will be more than happy to re-arrange your booking.
The below measures must be followed during your appointment and will be in place until at least the end
of August when our staff & their families are fully jabbed. Please bear in mind the amount of people we
see in a day, and are in close proximity to for long periods of time, this is not a ‘usual’ retail experience.
ENTERING AND LEAVING YOUR APPOINTMENT
Please be timely when coming to, and leaving your appointment as we will still have to sanitise the studio prior to and after your booking. During this time, the cabin opposite the studio that is usually used as a waiting area will be closed, so we will need you to wait outside and we will be collecting guests from the driveway once everything has been cleaned from the previous customers appointment and you can come in.
PPE & SANITISING
Before entering the studio, we will require you to sanitise your hands thoroughly with our antibacterial
liquid. This will mean that you can browse & touch the dresses and accessories.
We will ask you to wear a mask on arrival, but once sat on the viewing sofa, these can be removed. If
guests get up from their seats they will need to pop them back on. The bride will need to wear her mask
when walking around the studio, and when staff are getting her changed but it can be removed whilst she is looking in the mirror at herself in the dress. Our staff will wear a mask when changing the bride and only remove them briefly when they are at a safe distance to do so during the appointment.
Please bring your own mask. In the event that you forget it, masks will be placed in a box outside the door alongside hand sanitiser and are to be put on before entering.
We will not be able to carry out your appointment if you do not wish to comply with wearing masks at the times we have specified. If you are exempt please let us know beforehand. Please do let us know if you or any of your guests are vulnerable and we will all comply with the strictest Covid secure measures so everyone feels as comfortable as possible.
Between appointments we will be sanitising the dresses and key touch points in The Studio.
GUESTS AND SOCIAL DISTANCING
To help minimise the spread of germs we are allowing each bride to bring three guests with them. This
has increased from 2 guests prior to the 19th July. During the course of the appointment we will be
maintaining at least a 2m distance from each other where possible.
Once brides have changed into the wedding dress of their choice, we will help fasten it from behind to
avoid close facial contact, unless you would like your special guest to help you into your dress instead.
Dresses brides try on are limited to approximately 6 per appointment. We will still be using an
antibacterial spray on dresses between appointments. We advise you to get an idea of the dresses you'd
like to try on prior to your appointment. All of our dresses are shown on our website so please take a look
Thank you very much in advance for protecting each other, us and our families.
Team LIL x